Vitae CBD Boutique

Shipping & Policies

Shipping

Your safety is of utmost importance to us during the COVID-19 pandemic.

We ensure not only timely shipping when you place an order with us, but know we are handling your selected products with gloves, practicing social distancing at our office and deep cleaning all surfaces/products before sending them to you.

Orders placed before 12pm PST during the week will be shipped out that day. Any orders placed after that time or on the weekend will go out with USPS the following business day.

Returns

We hope you love your new goodies. However, if you are not completely satisfied with your purchase due to damages or defects upon purchase, you may exchange your product [of equal or lesser value or store credit for use at another time; equal to the original purchase price pre-discount or promotions applied]. Please see below for more information on our exchange and return policy.

Refunds & Exchanges

Defective or damaged items in their original packaging with at least 70% of the product remaining are valid for exchange within 14 days of the purchase date listed on your receipt or proof of purchase. We do not accept returns including exchanges for items purchased after 14 days of your purchase date. In circumstances where you consider a product to be defective, please bring in your product to Vitae’s store front at with your original receipt. Defective products are subject to an assessment by the associate on duty to determine eligibility.

All SALE items are final.